Terms and Conditions

In all respects the terms and conditions of Aspect Digital Print. apply to all business undertaken.

1. Interpretation:

In these conditions “work” means the goods and services (including any instalment of the goods or services or any parts for them) which A E Aspect Digital Print. is to supply in accordance with these conditions.

2. Sole Contract Terms:

All quotations are made and all orders for goods and services issued by Aspect Digital Print. are accepted subject to the following conditions that shall form and govern the contract of sale between the parties. These conditions constitute the entire agreement between the parties and shall prevail notwithstanding any unilateral variation of the Terms and Conditions by the customer. Any variation to these conditions in any document of the customer is unacceptable unless accepted in writing by Aspect Digital Print. and signed by an authorised Director on behalf of Aspect Digital Print.

3. Price and Order Variation:

i. Quotations are based on information supplied by the Customer and on Aspect Digital Print. current costs for production. The period of validity of each quotation shall be 30 days from the date of issue. Aspect Digital Print. reserves the right, unless otherwise agreed in writing, to amend quotations on or at any time after acceptance if the Customer changes specification or supplies additional information or to meet any rise or fall in the costs of Aspect Digital Print.

ii. All prices quoted are net of Value added Tax which will be charged where applicable along with any other taxes, duties or royalties payable against the work to be completed, whether or not included in the estimate or invoice.

4. Preliminary Work:

All work carried out, whether experimentally or otherwise, at the Customer’s request shall be charged and shall be paid for by the Customer on demand or in advance if so required by Aspect Digital Print. who will notify the Customer in advance of such charges being incurred. A charge shall be made to cover any additional work involved where copy supplied is not clear and legible or in a format that Aspect Digital Print. Is able to take onward for .production or that does not meet the criteria for submission specified by Aspect Digital Print All proofs for work to be completed must be signed for by the Customer. All completed work must be signed for by the Customer. No liability shall be incurred by Aspect Digital Print. for any errors not corrected by the Customer on proofs submitted by Aspect Digital Print. for the Customer’s approval.

The Customer must approve the proofs before the work is commenced. Customer’s alterations and additional proofs necessitated thereby shall be charged extra. When style, type or layout is at the discretion of Aspect Digital Print, alterations made by the Customer shall be charged extra.

5. Refusal to accept Work:

i. Aspect Digital Print. may at any time notwithstanding prior acceptance of any order for Work, refuse to undertake or complete all or any part of such Work, and shall be under no liability whatsoever to the customer in respect of such refusal, but the Customer shall be liable in respect of any partially completed Work to pay Aspect Digital Print on a pro rata basis.

ii. No items shall be delivered to nor accepted by Aspect Digital Print other than the materials relating to the Work including but not limited to documents, disks, binders, papers, fi les, and packaging.

iii. Orders for Work placed on and accepted by Aspect Digital Print. or documents delivered to Aspect Digital Print. relating to Work may not be withdrawn by the Customer save with the prior consent of Aspect Digital Print

iv. The Company’s employees or agents are not authorised to make any representations concerning the Work undertaken unless confirmed by an authorised signatory of the Company in writing.

6. Copyright Trademark Protection:

The customer shall be responsible for obtaining all necessary authority to reproduce pictures, artwork, photographs etc. The Customer indemnifies, undertakes and warrants that all Work delivered to Aspect Digital Print. shall not infringe any copyright,

trademark, registered design or other proprietorial right of any third party and shall not constitute libel or otherwise render Aspect Digital Print. open to legal action whatsoever and the Customer shall indemnify Aspect Digital Print. its servants and

agents from and against all liabilities and claims which Aspect Digital Print. may incur as a result of undertaking Work and/or compliance with the instructions or requests of the Customer.

7. Deposit, Delivery and Payment:

i. A non-refundable deposit of 50% will be required if the customer does not have an authorised credit account with Aspect Digital Print. Such deposit shall be made on confirmation of order and shall be in part payment of the Price.

ii. For those Customers with authorised credit accounts, payment is due 30 days from the date of the Invoice unless otherwise agreed in writing by a Director of Aspect Digital Print. If a specific item or items remains unpaid by Due Date the charges

detailed in Schedule A attached to these Terms will apply, in accordance with the EC Directive no. 2000/35/EC. If it becomes necessary to employ a third party to collect the overdue account, all invoices will become due and payable immediately and will

be treated as overdue items, with appropriate charges applied. In addition all of the third party’s charges will be added to the account for collection.

iii. Delivery of work shall be accepted when tendered and thereupon, or earlier, on notification that the work has been completed the ownership shall pass and payment shall become due as specified in paragraph (b).

iv. On certain classes of work, in particular work for overseas customers, Aspect Digital Print reserves the right to insist upon payment being received prior to commencement of work.

v. The responsibility and cost for collection/ delivery of goods lies with the Customer unless otherwise confirmed in writing by Aspect Digital Print. Any carriage arranged by Aspect Digital Print. is on the Customer’s behalf and Aspect Digital Print. is not liable for

any delays arising out of that carriage.

vi. Should expedited delivery be agreed extra charges may be made to cover any overtime or any other additional costs involved but the Customer will be advised of such charges before they are incurred?

vii. Should work be suspended at the request of, or be delayed through any default of the Customer for a period extending beyond 30 days Aspect Digital Print. shall be entitled to payment for work already carried out, materials specially ordered and any other additional costs involved including storage.

viii. Where the Work is to be delivered in instalments, each delivery shall constitute a separate contract and failure by the Company to deliver any one or more of the instalments shall not entitle the Customer to treat the Contract as a whole as repudiated.

ix. The Company’s liability for failure to deliver the Work for any reason other than any cause beyond the Company’s reasonable control or the Customer’s fault, shall be limited in any event to a sum not exceeding £100.

8. Completion Dates:

No completion dates are guaranteed, time not being of the essence . In the event of a Customer paying an additional charge for an expedited completion date, and through no fault of the customer such date is not met the liability of Aspect Digital Print. shall only extend to the refund of the additional charge for the expedited service.

9. Variations in Quantity:

Unless otherwise agreed in writing by Aspect Digital Print every endeavour will be made to deliver the correct quantity ordered, but estimates are conditional upon margins of 10 percent for work (5 percent for quantities exceeding 10,000) and where the work has an excess or shortage the excess work or shortage of work is to be charged or deducted respectively.

10. Claims:

Any claims to Aspect Digital Print. must be in writing within 7 days of delivery date or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure. Any query regarding non-delivery must be made within 14 days of the invoice date. In so far as permitted at law, claims outside this limit will not be accepted.

11. Liability:

All representations, guarantees, undertakings, conditions and warranties (whether expressed or implied, statutory or otherwise) are excluded from this contract. Except in respect of death or personal injury caused by the Company’s negligence Aspect Digital Print. shall not be under any liability for negligence or otherwise howsoever caused in respect of any advice given to the Customer. Without prejudice to the foregoing, the liability of Aspect Digital Print. in respect of defective or faulty work shall be limited to rectifying the defect or fault or replacing the work or crediting the invoice price of the goods at its option. Aspect Digital Print. shall in no circumstances be liable for any loss or damage in excess of the invoice price of any work or any part thereof in respect to which a claim is made.

12. Suitability of Goods:

Where the goods consist of container, wrappers or other articles intended for use in connection with any food, drug or other substance, the Customer shall satisfy himself that such food, articles or other substances is not likely to be adversely affected by any material used by Aspect Digital Print. in the manufacture or printing of such containers, wrappers or other articles. Aspect Digital Print. shall not be liable to the Customer or any third party in respect of any claims alleging that such food, drug or substance has been adversely affected. The suitability of the products of Aspect Digital Print. for use in the packaging of any particular commodity must be at the Customer’s risk unless expressly stated in writing or implied that the goods supplied will be suitable for any particular purpose for use under specific conditions notwithstanding that any purpose or conditions intended by the Customer may be known or be made known to Aspect Digital Print.

Conditions Specific to our on-line ordering system

A)   London Deliveries:  Payment is required at the time of ordering.

B)   Mainland UK Deliveries: Payment is required at the time of ordering.

We can take payment over the phone between the hours of 10am – 5pm Monday to Friday and 9am – Noon on Saturday. Alternatively once an order is placed you can click the link on your order confirmation and pay online 24 hours a day.Failure to make payment promptly may result in a later delivery date than specified.


Some items of print are VATable depending on their future use, If VAT is deemed to be applicable  on your order once you placed your order, paid and uploaded your artwork, we will contact you to advise this fact and you as the customer are liable to pay the VAT in full before receiving your delivery


No goods will be delivered until payment is received in full.

We reserve the right to charge interest on overdue accounts, at the rate of 5% above the Lloyds Bank Plc base rate from time to time from the date the account became due until payment is received. This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due.

We reserve the right to charge you for any legal or collection charges where it is necessary to obtain payment from you of an overdue account through a third party or Court proceedings.


We reserve the right to alter descriptions and costs of any products advertised on our website without prior notice and while every effort is made to describe goods accurately on our website no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.


We make every effort to deliver on time, but any delivery day and time specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods.

We accept no responsibility for deliveries being missed due to non-payment. It is the customers’ responsibility to ensure that full payment is made before delivery can take place. 


Any changes in quantity once you have placed your order on-line, must be made in writing via e-mail to- info@aspectdigitalprint.com and must be acknowledged by us. Any increases in the order must be regarded as a separate contract unless written confirmation is received by you from us. 


All printing  is produced using CMYK unless otherwise requested and paid for by the customer. Such a request will incur an additional fee. Once you have placed your order and uploaded your artwork, any changes you/we need to make to the artwork you have supplied, will incurr extra charges.


Certain colours of the printed item will be affected by the type of material chosen for the item to be printed on and these colours will also be affected by certain finishes such as lamination and UV Varnish and as such Aspect Digital Print cannot be held responsible for any colour changes.

Once you have passed the proofs supplied, you are solely responsible for the content and colours.

The colours you see on the Computer screen are RGB, We print in CMYK so there will be a difference.
You will need to view all PDF proofs at 100% to see the exact size of your product when printed. 
We will not be held responsible for any mistakes, viewing, spelling, punctuation, contact details or layout. We will not commence print until we have received a copy of the final proof with a written confirmation to go to print either by email, fax or post.

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